Email is the fastest way to reach us, and it goes straight to a person.
We reply within 2 business days, usually much sooner. To save a round trip, if it’s about an order please include:
- your order number (it’s in your confirmation email)
- the design and cup style you ordered
- a clear photo if something arrived damaged or wrong — that alone is usually enough for us to send a replacement without any further questions
What we can help with
- Anything damaged, misprinted, or not what you ordered
- Cancelling or changing an order that hasn’t gone into production yet
- A parcel that’s gone missing or shows delivered but hasn’t arrived
- Bulk or matching orders for a party, a team or a gift
- Requests to see, correct or delete the personal data we hold about you
Business details
Sips Stitches and Sass
Email: hello@sipsstitchesandsass.com
We ship within the United States.